Issue drill-down
Invoice Not Paid
The detail page shows the exact records that need action, the context around the delay, and the recommended next step for each item.
Recommended next action
Escalate high-value unpaid invoice to account owner
Invoice Not Paid
There are 5 invoice not paid items representing $6,145 in value at risk. The highest concentration is in Hamilton. Finance should escalate high-value unpaid invoice to account owner.
Issue type
Invoice Not Paid
Owner team
Finance
Number of records
5
Total value at risk
$6,145
Oldest unresolved item
53 days
Top affected city
Hamilton
Exact records needing action
Each row keeps the operational context next to the recommended next step.
| Lead ID | Customer | City | Country | Sales rep | Product | Quote value | Payment date | Ship date | Scheduled date | Technician | Days waiting | Severity | Recommended action |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EVX-1012 | Hamilton Greenfleet | Hamilton | NZ | Noah Patel | Evnex X22 | $1,699 | Not paid | Not shipped | Not scheduled | Unassigned | 53 days | Critical | Escalate high-value unpaid invoice to account owner |
| EVX-1010 | Queenstown Alpine Living | Queenstown | NZ | Isla Morgan | Evnex E2 Core | $1,099 | Not paid | Not shipped | Not scheduled | Unassigned | 44 days | Critical | Follow up overdue invoice and confirm payment timeline |
| EVX-1014 | Auckland Harbour Residences | Auckland | NZ | Ava Chen | Evnex E2 Core | $1,099 | Not paid | Not shipped | Not scheduled | Unassigned | 29 days | High | Reissue invoice if procurement workflow needs a purchase order reference |
| EVX-1011 | Tasman Ridge Properties | Nelson | NZ | Ava Chen | Evnex E2 Flex | $849 | Not paid | Not shipped | Not scheduled | Unassigned | 22 days | High | Send reminder and verify invoice reached the customer |
| EVX-1013 | Lower Hutt Charging Hub | Lower Hutt | NZ | Liam Gray | Evnex E2 Plus | $1,399 | Not paid | Not shipped | Not scheduled | Unassigned | 18 days | Medium | Call customer and confirm payment blocker |